Rolling Hills Villa

Subtitle

FAQ

This section answers your most frequently asked questions:
 

The Villa

Is the pool heated?
      Yes, during the summer the pool heating is not needed but all other times it is included in the price of the villa.


How big is the pool?
     The pool is 25ft long by 13ft wide.


Is the villa Air Conditioned?
     Yes, even the games room. This is included in the price of the villa.


How far is the villa from Walt Disney World?
     The villa is 3 miles from Walt Disney World, this is a 15 minute drive. You can see where by clicking on Map


Is the Deposit refundable?
     The £200 desposit is non-refundable, but does secure your booking.


Is there an internet connection in the Villa?
     Yes, the villa now has free Wi-Fi (wireless internet). This means you can connect to the internet via wireless or cable (not provided - it is a standard ethernet port). This connection is free, secure and can only be accessed with the password which we provide. Please note we only provide the WIFI access not the equipment.


Where are the nearest shops?
     The nearest pharmacy is on the 192 one mile from the villa. There is a small supermarket opposite this pharmacy. There is also a Publix 
(supermarket) 10 minutes from the villa and a Walmart (supermaket) is 15 minutes from the villa on Route 27. The directions to these places and much more are found in the Guest Information Book found on the lounge table.


Can I rent a car when I get over there?
     Yes, There are some links to the well known car rental websites at the bottom of the Useful Links page.


Are towels included?
     Yes


Is there a Telephone?
     Yes, with free calls to USA, Canada and Puerto Rico.


What channels are available on the TV?
     There are over 100 digital channels.  


Is there a Safe?
     Yes, it is free to use. It is located in Master Bedroom 1, and the key is provided by the management company on arrival.


Which is the closest airport to the villa?
     The closest airport is Orlando (MCO) which is 30minutes from the villa. There is also Sanford airport which is 55 minutes from the villa.


What payment methods do you accept?
     Cheque, Cash and PayPal


Whats the time in Florida?
     Florida is 5 hours behind GMT.

 

The Website

I typed in http://www.rollinghillsvilla.homestead.com/ and it bought me here, are you the same?
     Yes, http://www.rollinghillsvilla.homestead.com/ is our old website. We upgraded to this new website on 1st March 2009. This was to give us extra features. The new website address is http://www.rollinghillsvilla.net/.


The first 30 Guestbook entries were all entered at the same time?
     When we transferred to this new website we had to migrate all the existing Guestbook entries across, the only way we could do this was to enter them manually. These were simply copied and pasted over. 


The video is taking ages to load?
     The Video is a large file. Around 70MB. This should take less 3 minutes to load on a standard broadband connection.


How do I book?
     Simply click the contact us tab and either telephone or email.


I cannot see where Walt Disney World is on the map?
     If you click the cross on the balloon which displays the villa address it is shown underneath

 

Other

My Question is not above?
     Get in touch using our Contact us page